Terms and Conditions

Cancellation, Return and Refund Policy

Cancellations: I gladly accept cancellations before the order has been marked as fulfilled and the items have shipped.

Returns: Please contact us if you have any problems with your order. We do our best to ensure the accuracy of every order that is shipped out. Please check the accuracy of your order upon receipt. Any errors or damaged items must be reported to us within 5 days of receipt of your order. For health and safety reasons, coffee and perishable products are not returnable or exchangeable except in cases in which we have shipped the incorrect item. If you have any questions about your order or concerns about our return policy, please contact us at hello@isayitwithcafe.com

Refunds: To return merchandise for a credit or a refund, pre-approval is required. There will be NO refund on original shipping charges or on return shipping charges, (unless we have made an error or incorrect items were sent). Please do not send any returns C.O.D. as they will not be accepted.  When we receive the returned items, a full refund will be issued in the form of payment that was used to make the original purchase.